The website says “web membership.” Is there an annual renewal fee?
If you are purchasing Energy 101 for a university course or individual use, there is no annual membership. Purchasing on the Energy101.com website grants you full access for a desktop, laptop, or any browser enabled device.
How often will Energy 101 be updated?
The energy sector is a rapidly-evolving sector. To keep the Energy 101 app up-to-date, new data from each year will be added to charts and figures where appropriate/available.
I found a mistake or typo. How do I alert you?
We are constantly striving to make Energy 101 a better reference for our users. Please alert the Energy 101 support team about errors and omissions by sending an email to firstname.lastname@example.org. Thank you.
How can I change my password?
When logged out, use the “Lost Password” link on the login screen. This will send an email to your registered email address with a unique token that can be used to reset your password.
My issue is not listed here or has not been resolved.
We value your satisfaction and want you to enjoy Energy 101. If you still have questions, please contact us at email@example.com and we will get back to you as soon as possible.